Privacy policy

Effective date: March 19, 2026

This Privacy Policy explains how the Mproxy™ service (hereinafter, the "Service", "we", "us") collects, uses, stores, transfers, and protects personal data of users (hereinafter, the "User", "You") when using the mproxy.top website and related services.

1. General Provisions

We process personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable data protection legislation.

This Policy applies to all website visitors, registered users, and customers of the Service. By using the website or ordering services, You confirm that You have read this Policy and accept its terms.

2. Data We Collect

Depending on how You use the Service, we may collect the following categories of data:

• Contact data: Telegram account, email address;
• Account data: user identifier, order history, subscription settings, and dashboard preferences;
• Payment data: cryptocurrency wallet address, transaction details, payment status; we do not store bank card data because it is processed by payment providers;
• Technical data: IP address, browser type and version, operating system, interface language, date and time of visit, traffic source;
• Usage data: visited pages, actions in the personal dashboard, cookie settings, and consent choices;
• Support data: messages to support, chat correspondence, and requests to change or delete data.

3. Purposes of Data Processing

We process personal data only for specific and lawful purposes:

• creating and managing Your account;
• providing, configuring, and supporting mobile proxy services;
• processing payments and accounting;
• technical support and responding to requests;
• informing about service updates, tariff changes, and service terms;
• ensuring Service security, preventing fraud and abuse;
• analyzing website performance and improving user experience;
• complying with applicable laws and legal obligations.

4. Legal Basis for Processing

We process data on one or more of the following legal bases:

• Contract: processing is necessary to provide the services You ordered;
• Consent: You provide separate consent, for example, for analytics cookies;
• Legitimate interest: protecting the Service, improving the product, and preventing abuse;
• Legal obligation: compliance with applicable legal requirements.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy or for as long as required by law.

As a rule, data related to active use of the Service is stored for the duration of use and for 12 months after use ends, unless a longer period is required by law.

Transaction data and payment-related documents are retained for the period required for accounting, tax reporting, and legal compliance.

Support messages and request correspondence are retained until the request is resolved and for a reasonable period thereafter to protect rights and resolve disputes.

6. Data Transfer to Third Parties

We do not sell or rent personal data. Data may be transferred only to the extent necessary for the operation of the Service or where there is a legal basis.

• Payment providers: for payment processing and refunds;
• Hosting, CDN, and technical infrastructure: to ensure website availability and operation;
• Analytics services: if You have given consent to analytics cookies;
• Support and chat services: if You have given consent to support cookies;
• Public authorities: if required by law, court order, or a request from an authorized authority.

Such recipients process data only to the extent necessary to provide the relevant service or comply with a legal obligation.

7. Cookie and Similar Technologies

Our website uses cookies and similar technologies for website operation, preferences, analytics, and support. Detailed information is provided in our Cookie Policy.

8. User Rights

In accordance with GDPR and applicable law, You have the right to:

• Access: request information about the personal data we store;
• Rectification: request correction of inaccurate or incomplete data;
• Erasure: request deletion of personal data in cases permitted by law;
• Restriction: request restriction of processing of Your data;
• Portability: receive Your data in a structured, machine-readable format;
• Objection: object to processing based on legitimate interest;
• Withdraw consent: withdraw consent where processing is based on consent;
• Complaint: file a complaint with a data protection supervisory authority.

To exercise any of these rights, contact us via Telegram: @uamobproxy or by email: [email protected].

9. Data Security

We apply technical and organizational measures to protect data from unauthorized access, alteration, disclosure, and destruction.

• data encryption during transmission using secure protocols;
• restricted access to data only for authorized personnel;
• regular system updates and security monitoring;
• use of secure communication channels when interacting with users.

10. User Responsibility

You are responsible for the accuracy and timeliness of the data You provide. If You submit knowingly false information, we may suspend or limit the provision of services.

11. Changes to the Privacy Policy

We may update this Policy from time to time. The current version is always available on this page. In case of material changes, we will notify You via Telegram or email if we have such contact details.

12. Contact Information

For all questions related to this Privacy Policy and the processing of personal data, contact us:

• Telegram: @uamobproxy
• Email: [email protected]